Guest Ministry

Immediate Needs

1)      Recruit new members. A minimum of 12 persons needed.  There should be 3 persons designated to work each Sunday.

2)      Uniformed dress.             The Committee should come up with dress schemes in order to distinguish the Guest Ministry team members.  It can be matching clothing colors, scarves, pins, etc.

3)      A DVD and brochure should be developed and inserted into the guest packets.  A Children’s packet should be made up for guest with children.

4)      The person doing the greeting should end with an inspirational quote or saying.  I list of quotes/sayings should be assembled and passed to the Pastor for approval.

Process 1: Guest Reception

  1. Packet Distribution The Designated Greeters shall stand in the Narthex to greet unfamiliar faces and ask if they are a first-time guest.  If they are, give the adults in the group a packet and do the following:
  2. Ask them to kindly fill out the Guest card and give it to you. If they desire to be seated first, ask them to give the card to one the Ushers when asked. 
  3. If the guest has an infant, let them know where the baby changing station is located.
  4. Let the guest know that there is a monitor in the Fellowship Hall for viewing the service should they need to take a crying infant out during the service.

If the guest is a second time guest, ask if they would like to be recognized again. If not, just give them a card and make sure that “2 time guest” is annotated somewhere on the card.

If the Guest has visited more than two times, ask them if they would like a call from the Pastor.  If so, get a good phone number and time to call.

  1. Guest Card Collection & Guest Recognition Just before the Secretary reads the announcements, she will ask if all guest received a packet.  If a guest has not received a packet, the Guest Ministry workers will give one to those who need one.   The Secretary will instruct the guest to fill out the cards so that they can be properly recognized.  The Ushers should be attentive to who fills out a card and make sure that it is retrieved and given to the Guest Ministry representative who will be recognizing the guest.  After the Pastoral announcements, the guests will be recognized.  (The order of service will be changed to reflect this) I recommend we call it “Celebration of our Guest” instead of Recognition of Guest.

The person recognizing the guest will ask that each guest stand as their names are called.  The guests name and Church, if one is listed, will be read.  After all Guest are recognized, the person presenting them will ask if any would like to greet the Church.  There should a Greeter on each side of the Church. They will take the mic in the rear of the Church to any guest that would like to speak.  At the end of the guest introductions, the head greeter will end with the quote or saying for the week. If no cards are received, do not ask if any guests are present.

[Special Instruction] Two additional mics will be purchased for use during guest recognition.  A greeter with a mic will walk to center of walk outside aisle.  If any Guest would like to say a word, the greeter closest to that person will deliver the mic to the guest.

  1. After Service

The Greeters should remind the guest to stop by the Guest Reception Room.  Each Guest shall receive a “Thanks for Coming” gift bag.  (A special bag shall be made for children.) 

The Guest Ministry will insure that copies of all guest cards are made for their records and the original cards given to the Church Secretary. The Church Secretary will be responsible for inputting the data into the Church Management System and proper filing of the cards.  The Pastor MUST receive a copy of all cards before leaving Church on Sundays.

 

Process 2: Follow Up

  1. Guest Contact

The Guest Ministry shall work with the Church Secretary to ensure that letters go out to each Guest by Wednesday of the following week.  There is a letter for first time Guest and one for Second time guest.  A post card should be sent for three or more visits. (A Post Card will have to be designed.)  The Guest Ministry shall insure that the Pastor reads and signs each letter before they are mailed.

Process 3: Reporting

  1. Reporting

The Guest Ministry shall prepare a quarterly report giving the status of its work during the preceding quarter.  A copy of the report shall be given to the Pastor and a copy to the Church’s Secretary.  If no one from the Guest Ministry is present at the Official Board, the Church Secretary shall read the report.